Upscale Your Coaching Business Podcast
Upscale Your Coaching Business Podcast
Why Focusing on the Right Relationships is Vital for Coaching Business Success
It's not enough to simply offer a great program, product or service.
To succeed, coaches must build strong relationships with the right people - those who need, want, and value what you have to offer.
In this training, we will explore:
* Three Types of relationships to cultivate;
* Tips for identifying and cultivating those relationships to establish trust; and
* The key to getting referrals.
By developing deep, meaningful connections with your target audience, coaches can build trust, loyalty, and advocacy, leading to increased sales, brand recognition, and long-term success.
Recorded 4/6/23.
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CONNECT WITH US:
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https://www.linkedin.com/in/jaimieskultety
Mark Kanty:
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Welcome to the upscale your business podcast, the show for coaches, consultants, and those considering becoming one. Listen to learn the strategies mindsets and processes for getting clients and creating an online income stream. Join your hosts, Jaimie Skultety, marketing strategist and Mark Kanty clarity coach, as they share their knowledge and expertise by helping you design a business that works. Learn more about Jaimie Mark and their proprietary Upscale Method at upscale your business.com. Now, here's Jaimie and mark with today's episode. Yeah, so we're just going to let everybody in here, we're right at the top of the hour. And as always, we don't want to waste a moment of your time.
Mark Kanty:So we're gonna we're gonna dive in and kind of get started, I'm going to just, you know, preface some things and let you know a couple of things about what we're doing. And then we'll dive into today's topic. So one of the things that we always talk about, and we encourage those who those who come weekly or regularly know that this gets a little obnoxious at times, because I say it over and over again, but be a participant, not a spectator jump in, you know, often and we know, you know, we see people come and go from the call that you know, they just kind of want to lurk a bit and they want to be a spectator. But if you're going to be successful in your business, we really want to encourage you to step out of that mode and be that assertive self. That's going for what you want asking questions getting involved participating. We call it playing in the sandbox, this is a safe place. We try and make light of heavy things and and make heavy of light things. And we will you try and have some fun. But it's a safe place for you to hang around with us to participate. And we just really want to do that. And you'll you know, that'll be obvious. I'll ask your questions. And we'll we'll all get involved. We do want to keep that under control, though. And that always works. So just trust us we will work with make sure that we don't get off task or off topic. So welcome. And as always, I'm juggling here, I always seem to get a window on top of a window on top of a window and have to dig to find what I'm looking for. But I think now I have what I'm looking for. So let me let me dive in. And
Jaimie Skultety:oh, now we see. We see your notes. I don't know if you know that we see your speaker notes.
Mark Kanty:Oh, that's not what you're supposed to see. No.
Jaimie Skultety:You're supposed to see it again.
Mark Kanty:Let's try this again. You're supposed to see this
Jaimie Skultety:screen. Yes. Now that's perfect. See,
Mark Kanty:thank goodness for Jaimie. And if Jaimie wasn't here, that's where I need you guys to be participants and not just spectators or I'd be fumbling along making a mess. But I know Kathy would back me up to she'd be all over me. And now I've lost my screen again. So bear with me. Yeah, this drives Jaimie crazy. By the way.
Jaimie Skultety:I don't like to see big white spaces on the screen. Because I know people are here to like learn and they're like, oh, there's a big blank screen here. So
Mark Kanty:yeah, so this is where and I'm going to leave it there for a moment because this is what makes Jaimie and I such a great team is that we complement each other because Jaimie is covering you know, dotting the I's and crossing the t's and making sure that things are working. And I'm just winging you know, I'm out there just making a mess, knocking things over and stuff. So it really works well. And I'm so grateful and thankful to have Jaimie to to back me up.
Jaimie Skultety:I got the broom in the desperate man following behind. Yeah, dustpan cleanup.
Mark Kanty:So welcome to our weekly training. And again, just to give you a little bit of kind of housekeeping here, this is our weekly training, we've opened this up to the public, just a little while ago, we're going to be doing this live and to the public for a little while, not sure how long. So I don't want to make any promises there. But we may at some point in time, deviate and go back. But one of the things you'll notice is after we do our training session, which will be probably about 20 to 30 minutes, then we'll kind of say goodbye to those of you who are who are joining us as visitors. And we thank you and then we'll be transitioning into our what we call our implementation call where we deal specifically with client issues. So just wanted you to know that so that you don't think that we're rude here when we make that transition, but welcome to focusing on the right relationships, and how they're vital to your business success. So a really, really important topic and just want to let you know and put this in context for you that this fits into our model, the upscale model in phase three. We call that phase clients how to get clients how to attract, engage and enroll clients. So that's where this fits in terms of context in terms of what we believe is an effective build out for a successful coaching business. Hey Johnny, good to see you money popping in. Today we're going to cover three types of relationships to cultivate. And I know this will be powerful for not only our guests, but also for our clients Johnny money, others who are on the call Kathy. So three types of relationships to cultivate tips for establishing trust. And lastly, we're going to talk a little bit about referrals and referrals, an alternative strategy for getting and leveraging referrals. So this is going to be something that's going to be new to you have a new idea, new concept uncertain. So how can this is important? What's this all about? Well, here's the reality time is your most valuable resource. So it's essential that you get the highest ROI from all of your business relationships really critical. Especially because we're all typically solopreneurs. We're working alone. So that ROI that leverage is critical. The second thing is relationships. And conversations are really the ultimate source for establishing and growing the value of your coaching. Our clients will tell you that I use the language to talk about the idea that if you're constantly redoing your program in isolation, or you're coming up with new ideas by yourself, you're living in fantasy land, your fantasy land, the only real land to live in. And the only reality out there is when you're talking to a client or a prospect, that's the reality check. So it's fine to fantasize, it's fine to hypothesize and come up with ideas. But don't go any further until you validate them until you have a conversation with somebody and check out whether they make sense or not. So that's really important to have those relationships. And that's why this topic is so important. And developing a strong network of referrals and recommendations is also foundational to business success. But we need to know how to do these effectively and in the right order. And that's what I want to give you today. Stick around as always, we got a bribe for you, we've got a really cool gift at the end of this. It's going to be free, no strings attached. And we'll be letting you know that but you got to stick around again. It's so hang in there with us. And please absorb play in the sandbox with us and have some fun and learn something have a takeaway. So let me ask you this question. Do you believe developing a strong network of relationships, referrals, people conversations will help make growing your business easier and more fulfilling? Go ahead and type yes, in the chat for me just so we can practice participating? So yes or no, you're gonna say no to maybe maybe that'll be a challenge for me to hopefully persuade you and give you some ideas? I guess is yes. Right. We're getting some yeses. Okay. Yeah. And of course, you know, this is the key. But it's important to to realize that we don't want to minimize this, we don't want to take it for granted. We want to be thinking about these things and aware of them. And one of the ways to be aware of them is to think about not just relationships in one bucket. But to start to think about the different relationships that you want to interact with in your business. The first one is your prospect, your client, obviously, this is key and really critical. But a second relationship you can cultivate is what we would call the connectors. And the third relationship we can talk about is strategic partners. Now, let me talk about all three, just briefly. Obviously, we know that a prospect and client is critical to our business. And the relationship we want there is not one of constantly telling, and giving but one of give and take one where we're collaborating and learning together. So asking for feedback, asking for questions, asking questions, and learning about that I talk about and one of my mentors, one of my teachers, and a program that I did a long time ago was called The Art of Asking questions. So rather than being what I call a shooter, you should do this, you should do that. Instead, start to master the skill, master the art of asking questions, because that's where the magic really is. So one question is, can be used with your clients and prospects to know whether they're getting it whether we're on track or not, they're good to feedback, mentor mechanism. The other thing is questions can tell you new information, things that maybe you need to be adapting and changing. So we're constantly in this process of becoming of evolving, of becoming more powerful and better and being able to serve our clients at a different at a higher level. The second relationship is the concept of the connector. And this is where we often Jaimie and I've learned this, by the way, because our clients years ago started giving us feedback. They said, Hey, I thought we were targeting women. And all of a sudden, you know, I'm getting men and they're asking me why you're reaching out to me when you deal with one Men? Well, you think that men might know a few women. So we need to pause and think for a minute, we need to say, Oh, just because you're not the exact person that I want to be building relationship with talking to from a from a client, Stanford doesn't mean that person can't connect you with others. So this is where we need to slow down a bit, we need to say, Yes, I realized, so a great response. For example, say you were doing an outreach program. And you got a response back that said, hey, you know, you're after you're targeting women, those who you want to work with, and I'm speaking very broadly here, and I have a man, why are you talking to me? engage in that conversation? Most people run away? They go, Oh, sorry, I apologize. I'm an idiot. No. Engage with that person say, yeah, thank you. In fact, that's the reason I reached out to you, because I thought you could give me a male perspective, maybe you know, some women that have this issue that I can help solve. Next thing, you know, they're going, Wow, yeah, you know what, my boss happens to be a woman. And she's dealing with this every day, maybe I can introduce you to boom, I've got to connect her. Right. So remember, connectors can be really powerful as a relationship that you can cultivate in your business. The strategic partner is is another one that can come into play, Jaimie and I would not be together if we weren't strategic partners. We began that way. Now, there's a cautionary tale here, though, is that there's a lot of people that will want to be your strategic partner. But you've got to look at do we bring an equal amount of value to the table? And are we a good fit? In other words, do we complement each other? So that's really important, because there's a lot of people that say, Hey, well, you know, I'm not going to sign up for your program. But if you promote my program, I'll give you a commission or whatever, or I want to be, you know, a guest on your podcast or whatever, you got to do your homework here and make sure that that's a valued connection, that you're both going to be able to grow equally together. And I know speaking from personal experience, that Jaimie and I worked hard and worked slowly to cultivate our relationship, and that there's no question in my mind, that the sum of the parts, what's the expression, the the sum of the parts is greater than the whole or whatever? Yeah, yeah, that's yeah, the sum of the parts is greater than the whole. And I know, that's the way I feel about Jaimie is the two of us together could not be doing what we do. If we weren't together, we couldn't be doing it individually. So it's powerful, but a cautionary note there. And I'm going to add to that cautionary note, in terms of how you want to kind of look at your time management 80% of your time, we're going to bring up you know, a few weeks ago, we talked about the 8020 rule 80% of your time and energy needs to be focused on prospects, getting people, you know, meeting building new relationships, constantly doing that, and cultivating your client relationships. And the two go hand in hand. And believe me, Jaimie and I can both testify to this. For years, we both struggled with, we'd fill our funnel, we'd get a bunch of clients, and we'd stopped doing our prospecting. And then the funnel would empty out. And then we'd go back, and we'd have to switch and go back to prospecting all over again, we learned that lesson the hard way. And now we realize that being in a constant process of prospecting and marketing is really, really critical for us to continue our flow as as a business. So really, really important that you keep your priorities, straight connectors, about 10% of your time and strategic partners about 10% of your time. This is really important. And again, this comes from our own experience and lessons, both personally, but also with clients. So give you a brief example. We've had clients in the past, this is going back a few years now that it's fair to say I've been having amazing conversations were going great. Yeah, my calendar is full of and talking to everybody. You know, it's been fantastic. This has been going on week after week. And then we go, well, we're not seeing any clients. Tell us more about these conversations that you're having, you know, this, we're outreach that you're doing, and they say, Oh, I've got Suzy over here. And, you know, she's fantastic. She's got this program, you know, going and she tells me if I send people her way, that she'll send people my way. Oh, okay. And then I've got Joe over here, you know, and Joe is telling me that when I'm ready, then he'll come and work for me and do this, but I gotta be willing to pay him. Next thing. You know, we found out that there are clients, we're being inundated with all of these people that wanted to partner with them, because they weren't having success. So they thought maybe they could ride on the coattails of our client, keeping in balance, and she was spending 8090 100% of our time talking to people who just wanted to form partnerships that didn't have any value. Well, of course, she wasn't getting clients. So we realize Whoa, we need to start to educate and build this into our program. That's why we talked about this now. So let's So a good way to think about your calendar when you get those those outreach. So you know what, and no need to be rude. By the way, somebody approaches you to say, hey, you know, I work on, you know, I want you to help me with my program or whatever, if you give me you know, if you'd give me clients, I'll give you a commission or percentage, we just say, thanks very much. You know what I'm slammed right now, my calendar is full with prospecting engagements, I've got to talk to them. And the rest of my time is spent with my clients, maybe at a later date, we can connect. So know that, you know, one out of every 10 appointments, it's okay to have one of those conversations in there, and then tread lightly and cautiously. So the key here, and again, I'm going to refer back to one of our talks we had a couple of weeks ago. Remember that productive time? Is income, increasing activities? Can we do that 100% of the time? No, we're lucky if we can do that 20% of the time. But we want to always make that number one, what act is this activity actually going to increase my income. And that's why prospecting is number one. So remember that from our training, and if you haven't seen that training, let us know we're happy to send that to you or dig through the group. And you'll find that training there where we talk about the use of time effective time management. So let's talk about the second thing that I introduced here in terms of what we're going to teach you today. And that's this idea of how do I build relationships? How do I build trust, and that was specifically what we refer to how do I build trust and and get people to engage. And again, you're you'll you might refer to a previous training, where we talked about our wheel method. And the wIo starts with W for warmth, don't jump right into the date. And as somebody to marry you slow down and get to know each other, give them a compliment, start in that way. Next is the concept of engagement. So to and fro, this comes back to the art of asking questions, ask a question, get some conversation going. Then once we have that going, and we've got some interest, some rapport going, now's the time to educate, now's the time to start to tell somebody about you and what you do, and ask some more questions to keep that education going. And only once we've done those things, do we want to move to a place of offering of saying, hey, you know, we've talked, I've gotten to know you a little bit, we've engaged on the same topics. And it sounds like you really have a have a need. And I told you a little bit about what I do. And it sounds like there's a good fit here tell you what, why don't we have a free consultation? Why don't we get together? Why don't I should I send you my program, my roadmap. So you can have a look at that. Let's take this further, let me make you an offer. Let me make an offer that you can't refuse. So building relationships this way is a surefire way to build trust. And by building trust, we build engagement. So remember the wheel model, warm, engage, educate and offer, I want
Jaimie Skultety:to highlight something on that offer because and we've talked about this before offer and Mark laid it out beautifully. But I just want to highlight offer does not mean that you just go to them and say, Here's my program, here's the price, here's what it is the offer is really like, let's get on a call and see if there's even a further fit. Because that won't work. If you just say, well, here's my program, here's, here's the outline of everything we do together. Here's my price. That's a sure way to help people just kind of leave your your sphere. So the offer is not offer of working together immediately. It's an offer to find out and we work together.
Mark Kanty:Yeah, wonderful point. And thank you so much, Jaimie, for bringing that up. Because we're all in the coaching and consulting business and we're not selling widgets. So we're not selling a commodity, we're not selling a specific physical product, we're not selling a cheap program, what we're doing is we're selling a solution. And the only way to do that is in direct conversation with somebody. So ultimately, the offer is to meet one on one. So that's critical. And we need to build value, and we build value by having that conversation. So really, really good point. And you'll see that that last little loop that I just flipped on there brings you right back to warm again, which means don't just give up on people after this point, cycle them through this process, because there's a concept and we did a training on this too called readiness. You know, obviously we're looking for people who are ready right now, but we don't want to throw, you know, bodies on a heap and just keep barging ahead. We want to make sure that we're cultivating relationships, regardless of their readiness. And this is one way to do that. So when somebody says yeah, you know what, no, thanks. I appreciate the offer but I'm not ready right now. Go back to warming again, share something of value compliment them have a little look further at their profile or what they're appearing online. Go back to engaging Hey, I was thinking about this. What are your thoughts on this? Get that engagement going again, and then throw some more information out there, educate a little bit and keep building that relationship over and over and over again. And eventually, when you're if you're talking to the right people, you'll realize that eventually the offer will get accepted. And the other thing you'll learn is, if they're not the right audience, then this will just start to basically naturally dissolve, people will not engage with you, that's usually the first step for you. With the right printer,
Jaimie Skultety:mailing your nurturing through email, correspondence, and again, like Mark just said, if it's not a fit, they will leave your sphere though, unsubscribe. So you know, you want to keep that keep that going as well.
Mark Kanty:Another great point that Jaimie just brought up to the email is that this can be used in all forms of communication, you can use this in your, your connection conversations on LinkedIn, you can use this on your chats and comments on Facebook, you can use this in your email sequence, is don't keep hitting people over the head with you want to buy you want to buy you want to buy you want to buy, it's on sale, it's on sale, it's on sale, quit offering a lot of people do this offer offer offer, instead, make sure you're going through a sequence of relationship building. So let's talk now about the concept of referrals. And there's been an evolution in what we would call referral marketing. In the past word of mouth was marketing. That's all there was. There were no other vehicles, there was no radio, there was no television, there were no marketing vehicles out there other than word of mouth. So we're going back a long time, and we're going back pre technology did days, and it's still around to this day, we're still able to really look at referral marketing as being an extremely powerful source of building our business and our client list. A couple of qualities about referral marketing, it's one to one usually is no more than that I wouldn't even consider if somebody is maybe on stage and mentioning you, I wouldn't consider that a referral, I consider that maybe a recommendation or a little bit of a commercial. But a true referral is one on one, hey, you got to talk to Jamie, she does amazing things in this regard. Here's her contact information, she's helped me tremendously. That's a referral. And it's private. See, it's not a conversation that's going on one to one, it's finite, in that we can only basically expect to get so many referrals from our clients, it's pretty rare that you're going to find that a client is an endless source of referrals, and that it's infinite. Usually, it's you know, one or two or none, you know, it's a very finite amount. And it's not necessarily predictable, or an asset that you can count on. Because you can't basically obligate a client and say you have to give me a referral once a month, I that would be pretty hard to do. So it's not an asset that you can put on your balance sheet and bring into your business. So it's important to realize that's what referrals are all about. The other column you're going to see here, and I kind of have my my clicking out of sequences should have been revealed. Now, it's the concept of reviews as a form of referral marketing. Now, when you have reviews on your website, on social media, on Google or on different places, you're actually taking that referral and you're broadcasting it to 1000s. So you're leveraging that. So it's not just me saying, Hey, Jaimie did great things for me, you got to call her. It's me saying to the world, Hey, Jaimie did great things for me, you got to call her. Here's her contact information. And it's right there. Because it's online. And the digital world has changed all of this, it now moves the referral for a private conversation into the public realm. It's perpetual, it never ends. When that review is posted. It's there forever. And new new eyes are seeing it new people are seeing it all the time. So it's perpetually generating new and new exposure, new new eyes and people becoming aware of you. And it is a company asset. You can't quite put it on your balance sheet. But you could certainly put it in a portfolio, you could put it in a presentation and I would encourage you to do so Hey, Mr. Prospect. Just before we go, I just wanted to encourage you to go on let me show you a few. Let me bring up a tab here and show you what's going on on Google and what people are saying about it. Let me show you what people are saying about us on Facebook. Let me show you what about what people are saying about us on LinkedIn. I won't go into this in any depth. But you can see that those are there and I would encourage you to go and dig deeper and see if you identify with some of those comments. Wow, what a powerful asset. It's huge. It really really is powerful. So when you think about it this way, a review is like taking a refer rollin putting it on steroids making it viral. That concept of a viral post, it's taking that referral and making it go viral on the internet. Really powerful stuff. So when you think about that, I would ask you, what do you think is more powerful one referral, or one review? On the surface, you may think, wow, I've got this one person that I can talk to that could potentially become a client. But when you get that review online, and the public seeing it, which one has a greater asset value? Go ahead and play in the sandbox with me and give me a comment there. Which one do you think has greater value?
Jaimie Skultety:So true, while we're waiting for people to respond? If you don't have reviews on your LinkedIn profile, your website, Google, that's a problem. It can it can really enhance your business and people wanting to do this, it talks about the know like and trust factor that people look for. I don't do business with most people, unless I see reviews.
Mark Kanty:Really good point, Jaimie. And there's actually a training on this in in our upscale success strategies section, all of your clients have access to that we did a full hour long training on this. And so there's a number of more, you know, there's a lot more data around this. But one of the things that I point out in that training is that they've done survey after survey after survey, um, bright local was one that did a lot of surveys, there was another company that did them. And what that one of the surveys they did is I said, after you've been referred to a company, if you've heard a company's name, and somebody suggested it after somebody has recommended the company, what do you do next? 80% of the people of the survey respondents said they immediately go online and look for reviews. Now, that was a few years ago, we're gonna we're going back, I would suggest that that's probably gone up to 90 or even 100%. Because it's also available to us, right? It's right here in our hand, why wouldn't we validate that, and figure out if there was a good good fit there or not. So really powerful, powerful stuff. The other thing that it does, too, and Jamie brings up a really valid point here is people are going to check you out. They're going to we talked about this the other day, SEO is kind of dead, most people aren't going to find you particularly if you're a coach or a client by searching for something and seeing that you're number one, you know in place, and then clicking and learning about you on your website. They're gonna learn about you through your content, they're going to learn about you through a blog post or through social media posts or whatever. And they're going to end up discovering you and then they're going to look for you online. And if everywhere they go, there's no reviews, there's no comments on you, you kind of become a nobody. It's even better, like people who have negative reviews are often looked at as a more viable business that people have no reviews. So really critical point. I don't want to harp on this too much. But Jaimie brings up some really valid points about this, that it's important. And we know, by the way, and I'll just say one more thing about this from two perspectives. One is one of our clients is not here today, Sheena, she does really focused on this. I mean, she builds reviews, she her business is exploding, she's doing great. And she says it's huge. People tell her all the time, I checked you, I read your reviews, I knew you, you were the one that had to help me, Jaimie and I get that feedback all the time to people check us out. We've got got Jaimie, I don't know what we've got, like hundreds on our website, over 100, at least over 100 Our website, and people read through that. And it just validates that, you know, we're not the New Kids on the Block. And we're also, you know, not just blowing smoke that we've we've actually been out there and done it. And people really appreciate that. So it's a powerful, powerful way of validating your business too. And we've got strategies that can help you do that. So that kind of wraps up our topic. And our three points for today. Got a little over time, I always shoot for 30 minutes. But we're a little over time. So let me ask you again, please play in the sandbox with us. Give me a highlight. Give me a takeaway. What did you get from today's topic? And let me give us give us some feedback.
Jaimie Skultety:I will give you something that Johnny posted which is a really a love it, Johnny, he says, I call it explore. So you were talking about the wIo formula w e o and yes, I call it Explorer. So explorer, if there's a good fit, he called it W E.
Mark Kanty:Yeah. Love it. Love it. That's really cool. What about other takeaways from today?
Jaimie Skultety:So we've got from Monet, she says ask for more reviews instead of waiting for them. Very, very good. Monet. Yes. Don't people don't ask. Yeah, exactly. Go chase them down.
Mark Kanty:Yeah. And one of the ways to do that too, is instead of asking Kurt for a review, this is a slight language shift. Ask for feedback. Yeah, say I'd be great and gain, slow it down, you are a high valued coach or consultant. And you you get paid well for your work. So don't minimize that relationship by just kind of throwing it out there and said, Hey, would you leave me a review online? Do a two step approach, say, Hey, I'd really love you to give me feedback on any number of things. It doesn't have to be feedback on our work together, it could be, I'd really love for you to give me feedback on that post that I put on on LinkedIn that you read, and you love to comment on. Would you give me some more feedback on that? Why did you like it so much? What was what was it about that, and the fact that you gave me feedback, then take that feedback and say, thanks so much for your feedback, would you be willing to now post that as a review, that two step approach can be really, really powerful, everybody loves to give feedback. And when we, when we transition them from feedback to review, it can be really powerful way to build your reviews. So really powerful. And with that in mind, please give us your feedback. And we're gonna put this in the chat right now. And don't leave because you still gotta get your gift. And I want to put this in context one more time for you. But you could go to upskill, your business.com, forward slash training, underscore feedback. And there'll be a brief little questionnaire in there about today's training, what you got out of it. And we would love that feedback, tell us whether it was crap and a waste of your time, or whether you really got something out of this. And what that was, we would be grateful for your feedback, because it helps us refine and improve the training that we do every week. So please, please, please go and give us your feedback, we would be so grateful to you think about it this way, it's your your the price of the ticket. So maybe we will charge it will charge you for these trainings, we won't call them free anymore, we'll say they're there that your payment is feedback, the fee is the feedback, the fee is the feedback. I love that. Yeah, you know what, I gotta put that at the very front, we gotta we gotta start saying that, because that's really cool. So please go there, leave us some feedback, we would love to No, and that's going to help us provide even greater content for you in the future. So once again, I want to put this into context, you know, just running out saying I want to grab a bunch of reviews, it's not going to build a business. Matter of fact, it's probably going to hurt you. Because if you don't have all your ducks in a row, and you don't have something to deliver, then you're gonna get like caught in almost like a false promise. So we want to put this in context. This is after you have your foundational elements in place, after you've got total clarity on the who the what the when the where the how, after, you've established a really good consistency planning. And also after you know how to attract, engage and enroll clients, then we move into getting reviews, and your gift today. So as promised, my slides are a little off here, as they always are. But your gift today is a little guide book that I put together. Actually, I don't think it's that little, it's about six or seven pages, called the top 10 ways to get positive reviews online, you're gonna, you're gonna find there's a really good stuff. The reason it's about least seven or eight pages is because I explain each one in detail and give you some specific ways of doing that. And you're gonna get I know, you're gonna really love this piece, I really hope you do. And I hope that you'll give us feedback on this piece as well. So that you let us know what you were able to implement what you liked about it, what you didn't like about it, what you'd like to see more of. So please just put in the chat reviews. And then we'll connect with you. And we'll send you the PDF of this. So we'll get so you'll get that actual copy of this. So this is not going to drive you to a page that you can only look at, we're going to actually send you a copy of this so you can print it out. And you can use it very effectively in growing your business and growing your reviews and your referrals as a result of reviews. So that's our gift today. And we want to thank you for coming. And if you happen to be one of those people that are getting ready that if you're ready to implement a proven step by step method for creating a coaching business that earns you a full time income, doing what you love without being stressed, overwhelmed, or even bogged down doing things that aren't getting you the results that you really want. Then let's talk book a time. And let's chat about that. You can go to upscale your business.com forward slash game dash plan and we'll talk about a game plan. We'll talk about where you need to go next. Maybe you're stuck. Maybe you're not sure what that next step is. Maybe you're taking the wrong step in the wrong order. We're going to help you with that. So go ahead and go to that link set up a time and let's have a chat. We promise you just like today's call, no BS, no pressure. We're just going to talk about your needs and whether we can help you move beyond where you are right now. And let's open it up. Is there any other questions? gyms or comments?
Jaimie Skultety:Yep, feel free to open your mic. Raise your hand, whatever link is. Okay, glossy. Okay, great. Got it. Got it money. Thank you. I got your glossy, we'll get you that that glossy and texted to Monet accidentally, so I got it money for me. And I'll take care of that glossy, I'll send that to your email. Yeah, question.
Mark Kanty:Let's, I think we will talk specifically those of you who are clients about where this fits. And when you when you get to that stage, we're going to talk about that. So in our third phase, and as we move into our implementation phase, we'll be talking about how to integrate this and how to set up a good strategy to do this. And if there's no further comments, then we're ready to transition. We want to thank those of you who are guests who want to thank you guests who are seeing this maybe at a later date. Because of course, this will be published and be open for others to look at it. Please leave your comments if you're watching this at a later date. We do check the comments always and we will engage with you in those comments. So you're welcome to get the handouts even if you're watching this at a later date. So please let us know that too. And with that, if there's no other questions or comments, and we're going to transition and say goodbye to our guests,
Unknown:thank you for listening to the upscale your business podcast. If you liked this episode, and want to learn more about launching or growing an online coaching business, be sure to add this podcast to your library. To learn more about how you can get more clients online for your coaching or consulting business visit upscale your business.com